On this website you can find useful information about soft skills, the Soft Skills quiz, American workplace expectations, interview tips, examples of a job interview, the most common interview questions about soft skills with answers, good and bad body language, resume examples, cover letter examples, thank you notes examples, the organization of American companies, and forms of address.
More Podcasts
Soft Skills
Communicating at Work Fantastic Website! (The material presented includes audio, video, dialogs, games, and quizzes to help low-intermediate/advanced ESL students develop work-related "soft" skills.) Make Sure You Understand
Progress, Problems, and Suggestions
When You Can't Be At Work
2. Communicating on the Job
Courtesy in Person and on the Phone
When Customers Complain
Instructions and Directions
Rules and Warnings
Emailing on the Job
3. Work Culture
Why Do They Behave That Way?
Small Talk
Cultural Difficulties and Solutions
4. Doing Well at Work
How to Be a Valued Worker
Performance Reviews
Asking for a Raise or Promotion
Career Opportunities
GCFLearnFree.org- Excellent Website!!!
Workplace Basics
Job Success
Workplace Communication
Literacy Link
Students will need to register and create an account. Once you are registered, you will have access to the Workplace Essential Skills section of the site. This site has activities for Employment Strategies, Communicating at Work, Reading at Work, and Math at Work. There are 24 units total for students to study with video and internet activities. The videos even come with text transcripts. After logging in, click on "Workplace Essential Skills."
Employment Strategies
Unit 1: Planning to Work
Unit 2: Matching Skills & Jobs
Unit 3: Applying for Jobs
Unit 4: Resumes, Tests, and Choices
Unit 5: Interviewing
Unit 6: Ready for Work
Unit 7: Workplace Safety
Unit 8: Learning at Work
Communicating at Work
Unit 9: The Language of Work
Unit 10: Communicating with Co-Workers and Supervisors
Unit 11: Working Together
Unit 12: Communicating with Customers
Unit 13: A Process for Writing
Unit 14: Supplying Information: Directions, Forms, and Charts
Unit 15: Writing Memos and Letters
Reading at Work
Unit 16: Reading for a Purpose
Unit 17: Finding What You Need: Forms and Charts
Unit 18: Following Directions
Unit 19: Reading Reports and Manuals
Math at Work
Unit 20: Number Sense
Unit 21: Solving Problems
Unit 22: Fractions, Decimals, and Percents
Unit 23: Measurements and Formulas
Unit 24: Trends and Predictions: Graphs and Data
What Do Employers Want in Employees? Soft Skills vs. Hard Skills Slide Show
This site has a number of short, interactive, on-line student lessons. These lessons provide students with additional career information, links, and activities. Use the Soft Skills Employers Seek Guide while you do the online lessons for Soft Skills Employers Seek.
Career Tip/Soft Skills Video
