Hearings, Grievances, Appeals, Concerns, & Complaints

Our Philosophy

The Mattos staff is committed to providing quality instruction in a positive setting. We appreciate hearing about all the great things we do, but we also understand that parents or students may occasionally have concerns. We are open to these concerns because we constantly strive to improve our program by receiving input from parents and students. These are the procedures for addressing concerns.

Curriculum Concerns

Each classroom teacher is responsible for following district curriculum guides for each grade level. first ask the classroom teacher for clarification of curriculum issues. For further clarification, bring concerns to the principal.

Discipline Concerns

California State Law defines three types of student absences.

1. First, contact the classroom teacher for clarification of the teacher's discipline action.
2. An appeal of a teacher's discipline action is to be addressed to the principal, who will investigate the action, then report the investigation to the parent in writing, either sustaining or modifying the decision.
3. An appeal of the principal's discipline action, including suspension or expulsion, is to be addressed directly by the student or parent to the Director of Pupil Personnel Services after meeting with the principal

Policy or Goal Concerns

The School Site Council is the elected group that determines the direction in which the school moves. Concerns in this area should be brought to this group, which meets monthly. Contact the principal for meeting information and placement on the agenda.

Title IX Concerns

The principal is the Title IX affirmative action officer. Any affirmative action, nationality, racial, sexual, or handicapped discrimination complaints should be brought immediately to the attention of the principal.

Teacher or Staff Concerns

Parent or student concerns about a teacher or staff member should be addressed directly with the teacher or staff member first. If the parent or student is not satisfied with the results, he or she should then contact the principal with the problem. The principal will share the complaint process with the parent. As always, problems are most easily resolved when they are small.